1. Introduction

GBSA Inc. (hereafter, “GBSA,” “we,” “us,” or “our”), an Ohio company with its principal place of business in Geauga County, Ohio, is committed to safeguarding the privacy of our customers, business partners, and website visitors (hereafter “you” or “your”).  This Privacy Policy (“Privacy Policy”) governs GBSA’s handling, use, and disclosure of information collected from you through our website (www.gbsa.com) or through other sources in the ordinary course of our business operations.

2. Scope

GBSA’s products and services (collectively, the “Services”) are designed for business and industrial applications and are not intended for personal, family, or household use. Accordingly, GBSA treats all information collected under this Privacy Policy, including information relating to website visitors, as pertaining to individuals acting in their capacity as business representatives, rather than in a personal capacity. However, to the extent any information collected constitutes “Personal Information” under applicable law, this Privacy Policy describes how GBSA processes such information.

3. Acceptance

You should review this Privacy Policy carefully prior to using the website or providing any information to GBSA. By accessing the website, submitting information, or engaging in transactions for Services, you acknowledge and agree to this Privacy Policy. If you do not agree, you must not use the website or provide information to GBSA and should immediately discontinue use. For purposes of this Section, accessing the website solely to review this Privacy Policy shall not constitute use of the website.

4. Information

For purposes of this Privacy Policy:

(a) “Analytical Information” means all Non-Personal Information obtained through cookies, web beacons, tracking technologies, and server logs, including but not limited to:
(i) search terms;
(ii) access dates and times, browser type, connection speed, Internet service provider, language, approximate location, device information, and operating system; and
(iii) email interaction data, including whether communications were opened and when.

(b) “California Information” means Personal Information relating to California residents subject to the California Consumer Privacy Act, as amended, and related laws (collectively, the “California Laws”).

(c) “Collected Information” means all Personal Information and Non-Personal Information collected by GBSA.

(d) “Non-Personal Information” means all information collected by GBSA, whether electronically or manually, through (i) the website, (ii) communications with GBSA, or (iii) other sources in the ordinary course of business, that does not constitute Personal Information.

(e) “Personal Information” means information that identifies, relates to, or could reasonably be linked to an individual, including but not limited to name, email address, phone number, business address, company affiliation, or persistent identifiers associated with a device.

5. Email Communications

Whether or not you have previously sent GBSA an email message, you consent to GBSA sending you email messages and other electronic communications: (a) in connection with your use of the website, (b) in connection with transactions or Services, and (c) for other legitimate business purposes, including marketing where permitted by law. You may unsubscribe from marketing communications at any time by following the instructions in such communications or by contacting GBSA. Requests will be processed within a reasonable timeframe, typically within 48 hours.

6. Collection of Information

Except for information collected automatically through the website, GBSA collects information only when voluntarily provided. For example, GBSA may collect your name, email address, phone number, company name, and business address when you request a quote, submit a contact form, communicate with us, or engage in business transactions. GBSA will collect and retain Personal Information only in a manner consistent with: (1) applicable laws, (2) the purposes for which the information was provided, and (3) GBSA’s legitimate business purposes. You are responsible for obtaining any approvals, authorizations, consents, permissions and permits that are required in connection with your providing GBSA with any information (including, but not limited to, any information relating to a third party). You represent and warrant that you have all necessary rights and authority to provide GBSA with such information for the purpose of requesting quotes for services and otherwise interacting with the website.

7. Payment Processing

GBSA may utilize third-party vendors to process payments for Services. Such third-party vendors are required by contract to implement data protection measures consistent with applicable law.

8. Analytical Information and Cookies

The website uses essential and non-essential cookies for functionality and analytics. By continuing to use the website, you consent to the use of non-essential cookies unless disabled through your browser settings. Analytical Information may be used by GBSA to:
(a) monitor website usage, (b) diagnose technical issues, (c) improve Services, (d) analyze trends and activity, and (e) support business operations, including marketing. GBSA may use third-party analytics providers, which may process information in accordance with their own privacy policies.

9. Use of Personal Information

GBSA does not sell Personal Information or engage in targeted advertising.  However, all Personal Information including information from individuals acting in their capacity as business representatives may be used for legitimate business purposes to (a) process and fulfill transactions, (b) respond to inquiries and communications, (c) provide customer support, (d) prevent fraud or illegal activity, and (e) comply with legal and contractual obligations.

10. Disclosure of Collected Information

Collected Information may be disclosed to: (a) Service Providers – third parties performing services on behalf of GBSA under confidentiality obligations. (b) Authorized Personnel – employees and representatives with a business need for access. (c) Business Transfers – in connection with mergers, acquisitions, or asset sales. (d) Legal Authorities – to comply with legal obligations or protect rights, property, or safety. GBSA will take reasonable steps to limit disclosures to what is necessary.

11. Third-Party Sites

The website may contain links to or be accessible from third-party websites. GBSA is not responsible for the privacy practices or content of such sites.  This Privacy Policy does not cover the privacy policies or practices of any third-party site, and GBSA is not responsible for any information you submit to, or is otherwise collected by, any Third-Party Site. GBSA is only responsible for Collected Information obtained by it (a) through your authorized use of the website, or (b) from other sources in the ordinary course of its business. You should consult each Third-Party Site for its privacy policy or practice before submitting any information to, or otherwise using, such Third-Party Site.

12. Children

The website is not intended for individuals under 13 years of age. GBSA does not knowingly collect Personal Information from children.  If a parent or legal guardian learns that a child under the age of 13 has provided Personal Information to GBSA through the website without their consent, they may request its removal. Upon receiving such a request, GBSA will make reasonable efforts, consistent with standard business practices, to delete the information from its website and servers. To initiate this process, the parent or guardian must contact GBSA as set forth in Section 20, and supply all information requested by GBSA to help locate and remove the relevant Personal Information.

13. Security

GBSA implements commercially reasonable safeguards to protect Collected Information against loss, misuse, unauthorized access, modification, disclosure, or destruction in accordance with applicable privacy and security laws. These safeguards include administrative, technical, organizational, and physical controls designed to reduce the risk of loss, misuse, or alteration. However, because no method of transmitting data over the Internet or storing it electronically is entirely secure, GBSA does not guarantee absolute security, and there remains a possibility that Collected Information could be compromised despite these precautions.

14. Privacy Rights and Choices

Depending on your place of residence and applicable law, you may have the right to submit requests regarding our use of your Personal Information. Even if these rights are not required in your jurisdiction, GBSA will allow you to make similar requests and will make reasonable efforts to honor them. If you are a California resident, your rights are described in Section 15. All other individuals may request to: (a) Access your Personal Information — obtain a copy of the Personal Information GBSA has collected about you. (b) Delete your Personal Information — request that GBSA delete Personal Information it maintains about you. (c) Correct your Personal Information — request correction of inaccurate or incomplete information. (d) Opt out of targeted advertising — request that GBSA stop sharing Personal Information for targeted advertising, where applicable. To submit a request, please contact GBSA using the details in Section 21. We may need to verify your identity before processing your request. Information collected for verification will be used only for that purpose. We will respond within the timeframes required by applicable law, generally within 30 to 45 days.

15. California Residents

This section applies to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. We collect categories of Personal Information including identifiers (such as name and contact details), commercial information, internet or electronic activity, and professional or employment-related information. We use this information to provide services, communicate with you, improve our website, and comply with legal obligations. We do not sell or share Personal Information for cross-context behavioral advertising. We may disclose Personal Information to service providers that support our business operations, such as IT, data storage, payment processing, and fulfillment providers. California residents have the right to: (a) Request access to Personal Information we have collected. (b) Request deletion of Personal Information, subject to certain exceptions. (c) Request correction of inaccurate Personal Information. (d) Opt out of the sale or sharing of Personal Information (if applicable). (e) Not be discriminated against for exercising these rights. To exercise these rights, contact us using the information in Section 21. We may verify your identity before fulfilling your request. We will respond within the time required by law. We retain Personal Information only as long as reasonably necessary for business, legal, and operational purposes.

16. Users from Other Jurisdictions

This website and the associated business operations are managed and operated by a company based in Northeast Ohio, United States. If you are accessing this website from outside the United States, or if you are not a U.S. resident, you should only use the site or submit Personal Information in accordance with all applicable laws in your jurisdiction. By choosing to use this website or provide your information, you acknowledge that any Personal Information you submit may be transferred to and processed within the United States. If you provide such information for the purpose of being added to our contact lists or receiving quotes and services, you consent to this transfer and processing. This transfer is necessary for us to fulfill your requests and deliver our products and services. GBSA makes no guarantees that this website, or the services offered through it, are appropriate, permitted, or available for use in all locations. Individuals who access the website or purchase services do so at their own discretion and assume full responsibility for complying with any applicable local laws and regulations.

17. Applicable Law

This Privacy Policy will be interpreted and enforced in accordance with applicable laws as follows: (a) for information subject to California-specific privacy requirements, California law will apply, but only to the extent mandated by those laws; (b) any other applicable privacy regulations will govern solely to the extent they are required; and (c) in all other circumstances, the laws of the State of Ohio will apply, without regard to conflict-of-law principles. Any disputes arising from or relating to this Privacy Policy will be subject to the exclusive jurisdiction of the state and federal courts located in Northeast Ohio. If any provision of this Privacy Policy is found to conflict with applicable law, the applicable law will take precedence to the extent necessary.

18. Severability

If any provision of this Privacy Policy is determined to be invalid or unenforceable, it will be interpreted or modified to the minimum extent necessary to make it enforceable. If such modification is not possible, the provision will be deemed invalid only to the extent of such invalidity, and all remaining provisions will continue in full force and effect.

19. Changes to This Privacy Policy

GBSA reserves the right to modify this Privacy Policy at our discretion and at any time. Your continued use of the website and/or purchase of Products and Services after any changes are made constitutes your acceptance of those changes.

20. Expenses

Unless otherwise stated in this Privacy Policy or required by law, you are solely responsible for any costs, fees, or expenses incurred for attorneys or other advisors you engage in connection with enforcing your rights under this Privacy Policy.

21. Contact Information

If you have any questions, comments, or concerns about this Privacy Policy, how we collect or use your information, your rights and choices regarding such use, or if you wish to exercise any rights described in this policy, please contact us at:

Mail: 112 Parker Ct
Chardon, OH 44024
Phone: (440) 285-9594
Email: gbsa@gbsa.com