Customer Engagement

Our people are our greatest resource.

Your project manager is supported by a whole team of sales and engineering professionals committed to putting you first.

At GBSA, we strive to understand our end customer’s needs to the extent that we can help them grow their businesses in a number of ways including:

  • Improving efficiencies and productivity
  • Reducing costs
  • Optimizing designs
  • Reducing time to market


Customer Engagement Case Study

Hearing the need for a better product to keep dirt and contamination away from the bearing area, our customer service team worked with our engineering professionals to develop the multi-lip seal.

Originally developed for agriculture hub and spindle applications, the team found ways to adapt the product for a variety of other industry applications – particularly in those where contamination is a major problem, such as in steel mills or pulp and paper plants.

Watch the video to see how the multi-lip seal arrangement eliminates the need for extra parts, increases efficiency and reduces downtime and maintenance.